Small business owners and management know the critically important role that technology plays in their businesses.  But, finding and maintaining an internal team of Chiago IT support experts may be difficult and expensive for small organizations. That’s why, every day, more companies are outsourcing their tech needs to managed IT services providers.

We understand how overwhelming it can be when you are searching for the best Chicago IT Company to partner with your small business.  You want to find a responsive IT firm who is extremely knowledgable and can help you make strategic business decisions to drive your productivity while cheerfully supporting your day to day operations.  With so many Chicago IT Companies to choose from, choosing the best IT company for your needs can be a daunting challenge.

Don’t worry! We did the work to collect the best IT services providers in Chicago, based on four important criteria:

• Technical Expertise
• Responsiveness
• Customer Service
• Solid Reputation

The Top 10 Best IT Companies In Chicago

1) Computerease

With more than 36 years in business, Computerease is a veteren in the small business IT support industry.  Computerease has been offering IT support to small business Since 1984 in an industry where firms generally come and go every few years.  They offer services throughout the entire Chicagoland area.

Computerease is dedicated to their clients, which is evidenced by the longeviety of their client relationships.  Computerease has numerous clients who have been with them for over 10 years, a few longer than 15 years and two who have been with them since 1999 (21 years!!).  They understand that a client’s IT needs are actually driven by business needs.  Therefore, Computerease works with clients to help them realize their business objectives by designing, implementing and supporting ‘business driven’ technology solutions.

Believing that they should be a friendly and highly responsive extension of their clients IT needs, Computerease prides themselves with answering all of their calls live, 24 hours per day.  Computerease CEO Ryan Haislar, CISSP said, “When clients call, they should expect to quickly and easily reach a friendly knowledgable team member who is able to help with their needs.”

They offer a complimentary 2 Hour New Client Consultation and Network Assessment to prove the quality of their services and all of their work is backed by a 100% No Hassle Money Back Guarantee.

Some of the services Computerease provides to their Chicago small business clients are:

• Managed IT Services
• Data Backup & Recovery
• Virtual CIO & Strategic Business Planning
• Cyber Security Solutions
• Cloud Solutions
• VoIP Business Phone Systems
• Microsoft 365 (formerly Office 365)
• IT Helpdesk
• IT Consulting
• IT Projects

2) MXOTech

Founded in 2005, MXOTech is another reputable IT company in Chicago. These guys are proud to provide a wide range of tech solutions that go from IT support, cloud solutions, and cybersecurity; up to web applications and portal development.

Here are some of the options that they offer on their website:

• Business Continuity & Disaster Recovery
• Cloud & Hosting Services
• Network Management
• IT Security Services
• Strategic Technology Planning
• Business Intelligence
• Business Process Improvement
• Certified HITRUST Development
• Custom Web App Creation

3) Infiniwiz

Since 2002, Infiniwiz has been providing IT services to small and large companies in all Chicago and its neighboring states. Its goal, more than just providing technical support, is to help businesses achieve their organizational objectives. In their Chicago IT section, they describe themselves like business professionals, as well as, expert technicians:

“Many of our competitors have great technical skills, but Infiniwiz also is business professionals and know how technology helps businesses achieve all goals and objectives.”

These are the services provided by Infiniwiz:

• VoIP
• Virtual Desktop
• Hosted Desktop
• Cybersecurity
• Office 365
• IT Consulting
• IT Management

4) AZBS

Founded in 1994, AZBS is focused on providing IT solutions to small and mid-sized businesses all around the Chicago metro area.

As IT solutions providers, we know the importance of communication for the success of IT service, that’s why we consider AZBS one of the best IT companies in Chicago. They are committed to understanding and meeting their clients' needs, and being a very local business allows them to do so.

Just like they say on their About us page:

“At AZBS, we provide reliable, worry-free IT support for businesses throughout the Chicago Metro area. We are large enough to handle all your IT needs and small enough to understand them!”

Services you can get with AZBS:

• Business Continuity Planning
• Strategic Technology Planning
• Security
• On-Demand Service
• Office Moves
• Data Backup
• Virtualization
• Email / Spam Protection
• Managed Services

5) Ntiva

The guys of Ntiva are clear on what is important in the IT industry. They are committed to care about their customers' satisfaction, increase work accuracy, and always provide a fast response to their clients.

We couldn’t agree more with their values:

“Our focus today remains on the three core values that Ntiva was founded on and that matter most to our clients - Response, Accuracy, and Care.”

These are the tech solutions that Ntiva has to offer:

• Managed IT Services
• IT Consulting
• Cyber Security
• Cloud Services
• Business Phone Systems Managed Services

6) CMIT

CMIT is a nationwide franchise which combines the customized service that a local business can offer, with the expertise and strength of a national network.

This managed IT services provider is supported by a large network that has more than 20 years of experience in the IT industry and more than 200 locations all around North America. However, their Chicago franchise is still a local business, so they are strongly committed to the local community, and we can see that on their About Us page:

“Our goal is to provide the IT support that local businesses need to thrive. We live and work here, too, and when our local business community is thriving we also benefit.”

These are the services that CMIT offers:

• Managed IT
• Data Protection and Backup
• Cyber Security
• Networking
• Network Security
• Hosting and Cloud
• Applications
• Mobile Device Management
• IT Procurement
• Virtual CIO/CTO

7) Entara

Entara is another good Chicago IT company. They come with a future-facing approach that guarantees being prepared to handle and manage the new technologies that are to come. In their own words, this is how they describe themselves:

“We now serve a range of industries as a full-service IT Managed Services & IT Service Provider with a 24x7 IT help desk and network operations center, a best-in-class ServiceNow ITSM platform, future-facing IT strategic insight, and proven processes. We put these together to make technology work brilliantly for your company.”

These are the services offered by Entara:

• IT consulting
• IT service management
• IT network support
• IT help desk management
• Cybersecurity management
• Cloud management and integration
• Workflow automation

8) Framework

At Computerease, we know how important it is for an IT company to adapt its services to the customers' particular needs, for this reason, we appreciate the way Framework performs its business process. They focus on providing the most customized diagnostic, to apply the strategies that will accurately meet their client’s needs.

This is how Framework describes its process:

“Framework will perform an in-depth analysis of your business's unique needs. This will determine the ideal technology approach to align with IT best practices and to achieve your business goals and vision.”

Services:

• Managed Services
• Cloud Computing
• Cybersecurity
• IT Strategy
• Unified Communications
• ViOP Phone
• Business-Class Internet

9) Agility Networks

The expertise with which Agility Networks performs its work is the result of more than 22 years of experience in the technology field. From their website:

"It’s a service culture that is built through the shared experiences of our staff, our management, and our company, leveraging best-in-class tools that were developed over many years of working together."

As the saying goes that experience is the mother of wisdom!

Services that they offer:

• Managed Services
• Emergency Network Support
• Cloud Migration Services
• Systems Virtualization & Consolidation
• Business Continuity
• Security
• Wireless Products/Services
• Office 365
• Desktop Virtualization

10) Switchfast

Founded in 2001, Switchfast is advocated to help small businesses to solve their technological problems. For Switchfast, their customers are the #1 priority, that's why they run the company under the values of integrity, determination, agility, and helpfulness. In their own words:

"We built our team around people who live and breathe these values, and the result has been a healthy, positive culture that produces tremendous results for our clients."

Switchfast offers the following Chicago technology solutions:

• CIO Services and IT Consulting
• Cybersecurity
• Cloud Integration & Support
• Remote & Onsite Support
• Network Setup & Support
• Disaster Recovery
• Internet and VoIP

So, which is the best IT Company in Chicago?

Each one of these companies has something valuable to add to your business. The final decision will depend on the type of business you are running and the type of services you require. However, if we rely on the crucial elements that every IT company should have – expertise, response, customer service, and locality – Computerease is the whole package.

To find out how Computerease can provide Chicago Managed IT Services for your business, please fill out the form or call us at 312-554-7550.