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Computerease

ACTIVE MONITORING & SUPPORT

Stop Waiting For IT Support.We Answer Live.

Finally, a Responsive Managed IT Partner for St. Louis & Chicago Businesses, ready for everything from day-to-day support to cybersecurity threats and AI questions. You deserve better than unanswered voicemails and endless ticket queues.

24/7 Live Answer

No endless waiting. Real live, local people on the line to help.

CISSP-Led Experts

Enterprise-grade security and protection for your business.

OUR PROMISE

Is Your Current IT Company Ignoring You?

It’s the most common complaint we hear from new clients: "Our old IT guy takes days to call back." In today’s fast-paced digital economy, you cannot afford to wait. A server crash or a network outage isn't just an inconvenience—it's a direct hit to your revenue and reputation.

At Computerease, we do things differently.

We are a second-generation, family-owned business founded in 1984. We understand that behind every support ticket is a person trying to do their job. When you call us, you speak to a live, local team member who can help you get the solution you need for your technology problem quickly. 

Live Answer Support

No automated phone mazes. Real people, real answers.

No Geek-Speak

We explain everything in plain English, empowering you to make informed decisions.

Proactive Protection

We stop problems before they disrupt your business.

100% Satisfaction

A commitment to excellence that has earned us a spot on the Inc. 5000 list.

OUR HERITAGE

Advanced Cybersecurity
& IT Support From A
Trusted Family Business

At Computerease, we understand how important trust, consistency, and a personal touch are in choosing an IT partner—because we’ve built our business that way from day one. Our story started back in 1984 when Ike Haislar founded Computerease with a mission to help small businesses make sense of rapidly changing technology.

Today, Ryan Haislar, CISSP, carries that same mission forward, adding advanced cybersecurity expertise and practical AI guidance while keeping that family-first mindset. Whether you're an office manager looking for reliable support or an IT director needing a trustworthy co-managed partner, our commitment to integrity, transparency, and long-term relationships is built for you.

“You deserve an IT partner who’s fast, dependable, and delivers old-fashioned customer service – every time.”
Ryan Haislar, CISSP, President/CEO
We’re Not A 1-800 Vendor. We Build Real Partnerships With Businesses Like Yours.
Since 1984TRUSTED FOR 40+ YEARS

Why Choose Computerease?

Over 40 Years in Business
Family Owned & Operated, Second Generation Business
Certified Cybersecurity Expertise (CISSP)
Trusted by 200+ Local Companies
Midwest-Based Support Teams
Nationwide Service – Remote & Onsite Support
Practical AI Strategy & Policy Guidance
HERITAGE & EXPERTISE
Second-generation leadership with elite CISSP security certification.
CORE SOLUTIONS

Tailored Technology Solutions

We understand that no two businesses are alike. Whether you need a complete outsourced IT department or specialized support for your internal team, we have a solution designed for you.

Fully Managed IT Services (Outsourced IT)

Fully Managed IT Services (Outsourced IT)

For Small To Mid-Sized Businesses (SMBs)

Imagine having an entire IT department at your fingertips for a fraction of the cost of hiring internal staff. We take total responsibility for your technology.

Unlimited Help Desk: Day or night access to certified technicians.
Vendor Management: We handle ISPs, copier companies, and software vendors.
Strategic vCIO: Dedicated Virtual Chief Information Officer for planning.
Learn More
Co-Managed IT Services

Co-Managed IT Services

For Businesses With Internal IT Staff

The force multiplier for your internal team needs. We partner with your existing staff to fill gaps, provide expertise, and handle the heavy lifting.

Prevent Burnout: Let us handle routine maintenance and overflow.
Access to Expertise: Tap into our CISSP-led security team and senior engineers.
Scalability: Instantly add resources during busy seasons or major migrations.
Learn More
Advanced Cybersecurity Solutions (MSSP)

Advanced Cybersecurity Solutions (MSSP)

CISSP-Led Protection For High-Risk Industries

Cyber threats are evolving faster than ever. We bring enterprise-grade security to the SMB market.

24/7 Security Operations Center (SOC): Constant vigilance against hackers.
Endpoint Detection & Response (EDR): Advanced AI-driven threat neutralization.
Compliance Management: Meet standards like HIPAA, NIST, CMMC, and PCI-DSS.
Learn More
AI For Business

AI For Business

Your Team Is Already Using AI. Is It Being Used Safely?

Most employees are already using tools like ChatGPT and Microsoft Copilot at work. We help you get ahead of it.

AI Readiness Review: A straightforward look at how AI is already being used across your business.
AI Acceptable Use Policy: A clear, written policy that spells out what your team can and cannot do with AI tools.
Employee AI Training: Practical training that shows your team how to use AI without putting client data at risk.
Learn More

What Client’s Say About Us

OUR PROVEN PROCESS

The Computerease Difference

We don't believe in guessing games. We have honed a proven process over 40 years to ensure every client receives consistent, high-quality results.

1. Audit & Analysis

We start by listening. We conduct a deep-dive audit of your current network, security posture, and business goals. We identify hidden risks and opportunities for efficiency.

2. Strategy & Roadmap

We don't just fix what's broken; we plan for where you're going. We create a 3-year technology roadmap that aligns your IT budget with your business growth objectives.

3. Onboarding & Stabilization

Our dedicated onboarding team ensures a smooth transition. We document your network, deploy our management tools, and stabilize your environment to eliminate recurring issues immediately.

4. Proactive Management & Optimization

This is where the magic happens. We monitor your systems 24/7, patch vulnerabilities, and optimize performance. We meet with you quarterly to review progress and adjust strategies.

The Strategic Advantage Of Being A
True Security Partner

In a co-managed model, cybersecurity is where a partnership truly shines. Many internal IT teams are brilliant generalists but may lack the niche, up-to-the-minute expertise of a dedicated security professional. Our CISSP-led team doesn't just install software; we provide strategic guidance.

Standard IT Security Vs. Our CISSP-Led Approach

Standard IT Security

Focuses on installing tools like firewalls and antivirus.
Reacts to alerts as they appear.
Basic knowledge of compliance frameworks.
Security is one of many responsibilities.
Limited by internal resources and tools.

Computerease CISSP-Led Co-Managed Security

Focuses on building a comprehensive security program based on risk management principles.
Proactively hunts for threats and analyzes intelligence to anticipate attacker moves.
Deep, certified expertise in CMMC, SOC 2, and HIPAA, guiding you through the audit process.
Security is the sole focus, providing executive-level strategy through vCISO services.
Leverages a multi-million dollar, 24/7/365 Security Operations Center (SOC) and enterprise-grade tools.
Partnering with us for security means your internal IT team is freed from the immense pressure of being solely responsible for your organization's defense, allowing them to collaborate with us and focus on user productivity and business applications.
TRUST & STABILITY

Why 200+ Businesses Choose Us

A track record of stability, expertise, and integrity built over four decades.

40 Years Of

Family Stability

We've weathered every technological shift—from the first PCs to the cloud revolution.
SECOND GENERATION

Founded In 1984

We've weathered every technological shift—from the first PCs to the cloud revolution.

Family-Owned

Second-generation business deeply rooted in our local communities.

Award-Winning

Honorees of the Inc. 5000 and CRN MSP 500 lists for excellence.

CISSP-Led Leadership

Security is woven into the DNA of everything we do, led by Ryan Haislar.

Nationwide Capabilities

Supporting clients with multiple locations and remote workforces across the country.

95% Instant Resolution

Our tools allow us to fix most issues instantly without stepping foot in your office.

Expertise &
Global Reach

Security is woven into the DNA of everything we do, led by certified CISSP leadership.
NATIONWIDE SERVICE

Ready to transform your IT from a headache into a competitive advantage?

Don’t let another day go by dealing with slow computers,
unresponsive support, or the fear of a cyber attack. Join the
200+ businesses in St. Louis and Chicago that trust Computerease
to power their success.


Schedule Your Discovery Call

Frequently Asked Questions

  • What size businesses do you work with?

    We support businesses from just a few employees to several hundred. Every plan scales with you, so you get the same level of protection whether you're small or growing fast.

  • What is the difference between Managed IT and Co-Managed IT?

    Managed IT means we run your entire technology environment. Co-Managed IT means you already have an internal IT team, and we back them up with extra tools, cybersecurity expertise, and after-hours coverage. Either way, the same CISSP-led security sits behind it.

  • How fast do you respond to IT issues?

    Our team responds quickly to IT issues, with many problems resolved remotely without the need for an onsite visit. For urgent issues, we prioritize rapid response to minimize downtime and keep your business running smoothly

  • Do you offer support outside St. Louis and Chicago?

    Yes. We're based in the Midwest, but we support clients with multiple locations and remote teams across the country, combining local onsite visits with nationwide remote coverage.

  • Can you help us use AI safely at work?

    Yes. Most teams are already using tools like ChatGPT and Copilot, often without a policy in place. We help you write an AI Acceptable Use Policy, train your staff, and review how AI is already being used across the business.

  • Do you require long-term contracts?

    We start with a 12-month agreement so we can properly onboard your business, strengthen security, and deliver measurable results. After the initial year, your service continues on a convenient month-to-month basis.

  • What industries do you specialize in?

    We have deep experience in healthcare, legal, accounting and financial services, manufacturing, engineering and construction, and ambulatory surgery centers, each with its own compliance and software needs.

  • Can you help us pass a compliance audit?

    Yes. Our CISSP-led team has hands-on experience with HIPAA, NIST, CMMC, SOC 2, PCI-DSS, SEC, and FINRA requirements, and can guide you through a gap analysis and the audit itself.

  • How do I get started?

    Book a free discovery call. We'll walk through your current setup, answer your questions, and show you exactly what a partnership with Computerease looks like, with no pressure and no obligation.